We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@heliosdigitalagency.com.
If you have questions or comments about your privacy rights, you may email us at info@heliosdigitalagency.com.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.
We have collected the following categories of personal information in the past twelve (12) months:
Category | Examples | Collected |
A. Identifiers
|
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
|
NO
|
B. Personal information categories listed in the California Customer Records statute
|
Name, contact information, education, employment, employment history, and financial information
|
NO
|
C. Protected classification characteristics under California or federal law
|
Gender and date of birth
|
NO
|
D. Commercial information
|
Transaction information, purchase history, financial details, and payment information
|
NO
|
E. Biometric information
|
Fingerprints and voiceprints
|
NO
|
F. Internet or other similar network activity
|
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements
|
YES
|
G. Geolocation data
|
Device location
|
NO
|
H. Audio, electronic, visual, thermal, olfactory, or similar information
|
Images and audio, video or call recordings created in connection with our business activities
|
NO
|
I. Professional or employment-related information
|
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us
|
NO
|
J. Education Information
|
Student records and directory information
|
NO
|
K. Inferences drawn from other personal information
|
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
|
YES
|
If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Helios Digital Agency has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Helios Digital Agency will not sell personal information in the future belonging to website visitors, users, and other consumers.
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
To exercise these rights, you can contact us by visiting https://www.heliosdigitalagency.com/contact-us/, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
United States
The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
Essential website cookies:
Name: | __cf_bm |
Purpose: | Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode. |
Provider: | .infusionsoft.app |
Service: | Cloudflare View Service Privacy Policy |
Country: | United States |
Type: | server_cookie |
Expires in: | 30 minutes |
Name: | __cf_bm |
Purpose: | Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode. |
Provider: | .infusionsoft.com |
Service: | Cloudflare View Service Privacy Policy |
Country: | United States |
Type: | server_cookie |
Expires in: | 30 minutes |
Name: | GCLB |
Purpose: | A session cookie that allow user to manage the server workload in the Group’s hosting |
Provider: | cz974.infusionsoft.com |
Service: | Google Cloud View Service Privacy Policy |
Country: | United States |
Type: | http_cookie |
Expires in: | 12 hours |
Name: | GCLB |
Purpose: | A session cookie that allow user to manage the server workload in the Group’s hosting |
Provider: | cz974.infusionsoft.app |
Service: | Google Cloud View Service Privacy Policy |
Country: | United States |
Type: | http_cookie |
Expires in: | 12 hours |
Name: | _GRECAPTCHA |
Purpose: | Used to filter spam traffic and allow only legitimate visitors to use Termly’s services. |
Provider: | www.google.com |
Service: | reCAPTCHA View Service Privacy Policy |
Country: | United States |
Type: | http_cookie |
Expires in: | 5 months 27 days |
Name: | JSESSIONID |
Purpose: | Used to maintain an anonymous user session by the server in Java™ 2 Platform Enterprise Edition web applications. It is a necessary cookie that expires at the end of a session. |
Provider: | cz974.infusionsoft.com |
Service: | JavaServer Pages Technologies View Service Privacy Policy |
Country: | United States |
Type: | http_cookie |
Expires in: | session |
Name: | JSESSIONID |
Purpose: | Used to maintain an anonymous user session by the server in Java™ 2 Platform Enterprise Edition web applications. It is a necessary cookie that expires at the end of a session. |
Provider: | .nr-data.net |
Service: | JavaServer Pages Technologies View Service Privacy Policy |
Country: | __________ |
Type: | server_cookie |
Expires in: | session |
Name: | JSESSIONID |
Purpose: | Used to maintain an anonymous user session by the server in Java™ 2 Platform Enterprise Edition web applications. It is a necessary cookie that expires at the end of a session. |
Provider: | cz974.infusionsoft.app |
Service: | JavaServer Pages Technologies View Service Privacy Policy |
Country: | United States |
Type: | http_cookie |
Expires in: | session |
Name: | __tlbcpv |
Purpose: | Used to record unique visitor views of the consent banner. |
Provider: | .termly.io |
Service: | Termly View Service Privacy Policy |
Country: | United States |
Type: | http_cookie |
Expires in: | 1 year |
These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customize our Websites for you.
Name: | #collect |
Purpose: | Sends data such as visitor’s behavior and device to Google Analytics. It is able to keep track of the visitor across marketing channels and devices. It is a pixel tracker type cookie whose activity lasts within the browsing session. |
Provider: | www.heliosdigitalagency.com |
Service: | Google Analytics View Service Privacy Policy |
Country: | United States |
Type: | pixel_tracker |
Expires in: | session |
Name: | NRJS-41a625ca791ef393d3a |
Purpose: | __________ |
Provider: | www.heliosdigitalagency.com |
Service: | __________ |
Country: | United States |
Type: | pixel_tracker |
Expires in: | session |
Name: | _ga_# |
Purpose: | Used to distinguish individual users by means of designation of a randomly generated number as client identifier, which allows calculation of visits and sessions |
Provider: | .heliosdigitalagency.com |
Service: | Google analytics View Service Privacy Policy |
Country: | United States |
Type: | http_cookie |
Expires in: | 1 year 11 months 29 days |
Name: | _ga |
Purpose: | It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years. |
Provider: | .heliosdigitalagency.com |
Service: | Google Analytics View Service Privacy Policy |
Country: | United States |
Type: | http_cookie |
Expires in: | 1 year 11 months 29 days |
Name: | gen_204 |
Purpose: | __________ |
Provider: | www.heliosdigitalagency.com |
Service: | __________ |
Country: | United States |
Type: | pixel_tracker |
Expires in: | session |
Name: | _gid |
Purpose: | Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session. |
Provider: | .heliosdigitalagency.com |
Service: | Google Analytics View Service Privacy Policy |
Country: | United States |
Type: | http_cookie |
Expires in: | 1 day |
Name: | _gat# |
Purpose: | Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session. |
Provider: | .heliosdigitalagency.com |
Service: | Google Analytics View Service Privacy Policy |
Country: | United States |
Type: | http_cookie |
Expires in: | 1 minute |
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
Name: | _fbp |
Purpose: | Facebook tracking pixel used to identify visitors for personalized advertising. |
Provider: | .heliosdigitalagency.com |
Service: | Facebook View Service Privacy Policy |
Country: | United States |
Type: | http_cookie |
Expires in: | 2 months 29 days |
Name: | ga-audiences |
Purpose: | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites |
Provider: | www.heliosdigitalagency.com |
Service: | AdWords View Service Privacy Policy |
Country: | United States |
Type: | pixel_tracker |
Expires in: | session |
These are cookies that have not yet been categorized. We are in the process of classifying these cookies with the help of their providers.
Name: | _grecaptcha |
Purpose: | __________ |
Provider: | www.heliosdigitalagency.com |
Service: | __________ |
Country: | United States |
Type: | html_local_storage |
Expires in: | persistent |
Name: | DRIFT_SESSION_STARTED |
Purpose: | __________ |
Provider: | www.heliosdigitalagency.com |
Service: | __________ |
Country: | United States |
Type: | html_session_storage |
Expires in: | session |
Name: | InfusionsoftTrackingCookie |
Purpose: | __________ |
Provider: | cz974.infusionsoft.app |
Service: | __________ |
Country: | United States |
Type: | server_cookie |
Expires in: | 11 months 30 days |
Name: | DRIFT_SESSION_ID |
Purpose: | __________ |
Provider: | www.heliosdigitalagency.com |
Service: | __________ |
Country: | United States |
Type: | html_session_storage |
Expires in: | session |
Name: | drift_campaign_refresh |
Purpose: | __________ |
Provider: | www.heliosdigitalagency.com |
Service: | __________ |
Country: | United States |
Type: | http_cookie |
Expires in: | 30 minutes |